topic Ethernet cable in Broadband

Ethernet cable

Guineacat66 — Sat, 07 Jun 2025 10:25:19 GMT

I have recently signed up with sky the ethernet cable is too short for where it needs to go can I get a longer one sent?

Re: Ethernet cable

GD1 — Sat, 07 Jun 2025 10:27:01 GMT

@Guineacat66 No, but you cab buy one yourself for a few ££s, make sure it's at least Cat5e

Re: Ethernet cable

Guineacat66 — Sat, 07 Jun 2025 10:30:56 GMT

Would this work?

Re: Ethernet cable

GD1 — Sat, 07 Jun 2025 10:33:59 GMT

@Guineacat66 Yes those should work for you.

Re: Ethernet cable

Guineacat66 — Wed, 11 Jun 2025 13:19:29 GMT

So I bought a cable but it doesn't fit I'm going mad trying to work this out the cable goes into the phone socket and then a smaller connection goes into the sky box. Please can someone send me a link?

Re: Ethernet cable

JimM1 — Wed, 11 Jun 2025 13:28:31 GMT

@Guineacat66 Link to installing a new hub electronic version just use the yes to internet calls to see ALL the connection types, ignore plugging in a phone if you do not have one.

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

You can just post a picture of what you are trying to do, and attach using the camera icon!

Re: Ethernet cable

jamesn123 — Wed, 11 Jun 2025 15:06:13 GMT

@Guineacat66

Are you connecting via a white Openreach ONT box on the wall or a traditional telephone socket?

It sounds like you may using a telephone socket in which case you need an RJ11 cable, not an ethernet cable.