topic Re: Broadband dropping in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/5006227#M493103 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4410012">@Blazex9</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 06 Jun 2025 21:34:01 GMT caesarome 2025-06-06T21:34:01Z Broadband dropping https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/5006212#M493095 <P>Facing very slow connection which affects the game and download. Signal is not reaching next room and not even to the end of the room where modem is located&nbsp;</P> Fri, 06 Jun 2025 21:18:34 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/5006212#M493095 Blazex9 2025-06-06T21:18:34Z Re: Broadband dropping https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/5006227#M493103 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4410012">@Blazex9</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 06 Jun 2025 21:34:01 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropping/m-p/5006227#M493103 caesarome 2025-06-06T21:34:01Z