Wi fi box not on

Anonymous — Fri, 06 Jun 2025 18:19:30 GMT

The chat on sky told me to switch it off I did and now it's showing g two red lights not four green

Re: Wi fi box not on

JimM1 — Fri, 06 Jun 2025 18:24:43 GMT

@Anonymous You need to say what is red? and what is green?

Re: Wi fi box not on

caesarome — Fri, 06 Jun 2025 18:40:12 GMT

@Anonymous

This explains the lights on the hubs:
https://www.sky.com/help/articles/hub-lights-explained-start

Try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

topic Re: Wi fi box not on in Broadband

Wi fi box not on

Re: Wi fi box not on

Re: Wi fi box not on