https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5005937#M493002 <P>We're the same stays connected for 5 minutes or so then disconnects, the MySky app says everything is fine.&nbsp;</P> Fri, 06 Jun 2025 16:48:33 GMT StuartAM 2025-06-06T16:48:33Z https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5005893#M492993 <P>Have no Internet connection&nbsp;</P><P>&nbsp;</P> Fri, 06 Jun 2025 15:45:00 GMT https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5005893#M492993 Brian207 2025-06-06T15:45:00Z https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5005897#M492995 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4409719">@Brian207</a>&nbsp;</P> <P>If it has been working up to now then the first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 06 Jun 2025 15:46:17 GMT https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5005897#M492995 caesarome 2025-06-06T15:46:17Z https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5005937#M493002 <P>We're the same stays connected for 5 minutes or so then disconnects, the MySky app says everything is fine.&nbsp;</P> Fri, 06 Jun 2025 16:48:33 GMT https://helpforum.sky.com/t5/Broadband/Internet-problem/m-p/5005937#M493002 StuartAM 2025-06-06T16:48:33Z