https://helpforum.sky.com/t5/Broadband/Broadband-dropout/m-p/5005189#M492796 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3111991">@Dingly+Dell</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 05 Jun 2025 18:53:18 GMT caesarome 2025-06-05T18:53:18Z https://helpforum.sky.com/t5/Broadband/Broadband-dropout/m-p/5005184#M492793 Our broadband is disconnecting and reconnecting, this has happened 4 times in the last hour Thu, 05 Jun 2025 18:48:31 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropout/m-p/5005184#M492793 Dingly+Dell 2025-06-05T18:48:31Z https://helpforum.sky.com/t5/Broadband/Broadband-dropout/m-p/5005189#M492796 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3111991">@Dingly+Dell</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 05 Jun 2025 18:53:18 GMT https://helpforum.sky.com/t5/Broadband/Broadband-dropout/m-p/5005189#M492796 caesarome 2025-06-05T18:53:18Z