topic When is my sky being installed in Broadband

When is my sky being installed

Katie254 — Thu, 05 Jun 2025 17:58:05 GMT

I'm still paying my virgin and im paying for sky that I don't have yet. As im wondering why my sky box has still not been installed

Re: When is my sky being installed

caesarome — Thu, 05 Jun 2025 18:29:55 GMT

@Katie254

The latest on your order should be found here:

https://www.sky.com/ordertracking

So what does it say, when is your activation date ?

Re: When is my sky being installed

Katie254 — Thu, 05 Jun 2025 18:39:42 GMT

@Katie254 wrote:
I'm still paying my virgin and im paying for sky that I don't have yet. As im wondering why my sky box has still not been installed

This message was authored by:hello caesarome

They keep saying they are coming but don't do the job and keep cancelling the job

Re: When is my sky being installed

JimM1 — Thu, 05 Jun 2025 19:21:53 GMT

@Katie254 Have you called sky to find out why they cancel and what the delay is!

Re: When is my sky being installed

Katie254 — Thu, 05 Jun 2025 19:23:04 GMT

I did and they said it will get updated when they know its been over a month

Re: When is my sky being installed

JimM1 — Thu, 05 Jun 2025 19:32:44 GMT

@Katie254 Do you currently have broadband at present? And you did or did not get the e-mail from sky with the heading as such, if not it will be in your My Messages or the contracts about your system.

"Your Broadband Contract Summary and Information"