topic Re: Broadband setup in Broadband

Broadband setup

Kasie2 — Thu, 05 Jun 2025 16:13:08 GMT

I'm trying to set up my broadband, I do not have a home phone, do I need a home phone to connect my broadband because it isn't working

Re: Broadband setup

GD1 — Thu, 05 Jun 2025 16:14:21 GMT

@Kasie2 Have you been given an activation date? If so when is it?

Re: Broadband setup

JimM1 — Thu, 05 Jun 2025 16:21:30 GMT

@Kasie2 And you do not need to connect a phone to work, but the hub does need to be connected the correct way. Electronic version of hub setup below, if you do use and it is the best to use yes i have a phone as shows all options but just ignore the part about plugging in the phone.

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have