https://helpforum.sky.com/t5/Broadband/WiFi-Drops/m-p/5004799#M492672 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4142120">@Pd456</a>&nbsp;</P> <P>What checks did you do so did you run this line test:</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 05 Jun 2025 11:16:35 GMT caesarome 2025-06-05T11:16:35Z https://helpforum.sky.com/t5/Broadband/WiFi-Drops/m-p/5004735#M492657 Everything was fine for the first few months, nothings changed in the house but now the WiFi is dropping repeatedly. So every Teams call we have is plagued by freezing and reconnecting. I've gone through all the steps offered on the site. The "checks" say everything looks good- but it's not. What do I do now? Thu, 05 Jun 2025 09:40:25 GMT https://helpforum.sky.com/t5/Broadband/WiFi-Drops/m-p/5004735#M492657 Pd456 2025-06-05T09:40:25Z https://helpforum.sky.com/t5/Broadband/WiFi-Drops/m-p/5004799#M492672 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4142120">@Pd456</a>&nbsp;</P> <P>What checks did you do so did you run this line test:</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 05 Jun 2025 11:16:35 GMT https://helpforum.sky.com/t5/Broadband/WiFi-Drops/m-p/5004799#M492672 caesarome 2025-06-05T11:16:35Z