https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5004798#M492671 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4408839">@Shan818</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 05 Jun 2025 11:14:44 GMT caesarome 2025-06-05T11:14:44Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5004769#M492667 <P>I got my new hub a few months ago and it is awful! My internet is so slow, I have times nothing loads and WiFi drops all the time especially at like 10 at night it just stops working, it is really driving me mad as it says on tests everything is good&nbsp;</P> Thu, 05 Jun 2025 10:36:32 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5004769#M492667 Shan818 2025-06-05T10:36:32Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5004798#M492671 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4408839">@Shan818</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 05 Jun 2025 11:14:44 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5004798#M492671 caesarome 2025-06-05T11:14:44Z