topic Re: Router over heating in Broadband

Router over heating

Jess170 — Wed, 04 Jun 2025 18:15:51 GMT

My router keeps over heating it is on it own on a table in the kitchen the casing has also started to yellow from the heat

JimM1 — Wed, 04 Jun 2025 18:52:40 GMT

@Jess170 What hub do you have that is getting so hot to cause that problem! Link below if you are not sure will show types.

Jess170 — Wed, 04 Jun 2025 20:10:36 GMT

It's a sky max hub

JimM1 — Wed, 04 Jun 2025 20:18:53 GMT

@Jess170 Does it feel really warm to the touch? And if you know are you connected full fibre or via a OR Master Phone socket?

Jess170 — Thu, 05 Jun 2025 07:33:24 GMT

Yes the casing gets very hot we are connected to phone socket

JimM1 — Thu, 05 Jun 2025 10:08:16 GMT

@Jess170 If you are finding that it is getting that hot, you need to call sky let them know and have them organise a replacement for you.

Dial 150 if you have a landline, else you will the number in the link below, just click on th need more help, scroll down and you will see it.