https://helpforum.sky.com/t5/Broadband/Wifi-no-working/m-p/5003939#M492448 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4408223">@AmieFleming</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 04 Jun 2025 12:37:01 GMT caesarome 2025-06-04T12:37:01Z https://helpforum.sky.com/t5/Broadband/Wifi-no-working/m-p/5003882#M492436 The wife is not connecting to the TV or any devices in the home even though it says it is on reset box numerous times and still not working Wed, 04 Jun 2025 11:49:33 GMT https://helpforum.sky.com/t5/Broadband/Wifi-no-working/m-p/5003882#M492436 AmieFleming 2025-06-04T11:49:33Z https://helpforum.sky.com/t5/Broadband/Wifi-no-working/m-p/5003939#M492448 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4408223">@AmieFleming</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 04 Jun 2025 12:37:01 GMT https://helpforum.sky.com/t5/Broadband/Wifi-no-working/m-p/5003939#M492448 caesarome 2025-06-04T12:37:01Z