topic Internet not working upload speed very slow in Broadband

Internet not working upload speed very slow

Kimberley24 — Tue, 03 Jun 2025 19:47:53 GMT

Tested upload speed and was 0.07 mbps , can't even update anything on PC

Re: Internet not working upload speed very slow

caesarome — Tue, 03 Jun 2025 20:43:28 GMT

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

Re: Internet not working upload speed very slow

JimM1 — Tue, 03 Jun 2025 20:43:49 GMT

@Kimberley24 Yes that is slow for a speed, have you run the diagnostic to see if anything is found, would be surprised if not,

https://www.sky.com/help/articles/broadband-diagnostic-start