topic Re: No broadband connection in Broadband https://helpforum.sky.com/t5/Broadband/No-broadband-connection/m-p/5002806#M492169 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3628342">@SimWalker</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 03 Jun 2025 10:58:55 GMT GD1 2025-06-03T10:58:55Z No broadband connection https://helpforum.sky.com/t5/Broadband/No-broadband-connection/m-p/5002803#M492168 <P>Rebooted broadband and green lights are showing but still unable to connect</P><P>&nbsp;</P> Tue, 03 Jun 2025 10:56:54 GMT https://helpforum.sky.com/t5/Broadband/No-broadband-connection/m-p/5002803#M492168 SimWalker 2025-06-03T10:56:54Z Re: No broadband connection https://helpforum.sky.com/t5/Broadband/No-broadband-connection/m-p/5002806#M492169 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3628342">@SimWalker</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 03 Jun 2025 10:58:55 GMT https://helpforum.sky.com/t5/Broadband/No-broadband-connection/m-p/5002806#M492169 GD1 2025-06-03T10:58:55Z