https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5002726#M492147 <P>Hi I have done all that and sadly still no joy&nbsp;</P><P>&nbsp;</P> Tue, 03 Jun 2025 09:38:15 GMT Dougy4 2025-06-03T09:38:15Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5002699#M492134 <P>All lights are on my router and have tried to reset taking out the plug but no joy and still no connection to my sky box or wifi on my phone&nbsp;</P> Tue, 03 Jun 2025 09:17:45 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5002699#M492134 Dougy4 2025-06-03T09:17:45Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5002700#M492135 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4407292">@Dougy4</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 03 Jun 2025 09:19:20 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5002700#M492135 caesarome 2025-06-03T09:19:20Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5002726#M492147 <P>Hi I have done all that and sadly still no joy&nbsp;</P><P>&nbsp;</P> Tue, 03 Jun 2025 09:38:15 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5002726#M492147 Dougy4 2025-06-03T09:38:15Z