https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/5002522#M492108 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4407182">@Internet4</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 03 Jun 2025 04:47:13 GMT caesarome 2025-06-03T04:47:13Z https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/5002485#M492103 <P>my internet connection is awful! My tv stops constantly and keeps saying there's an issue with my internet connection&nbsp;</P> Mon, 02 Jun 2025 22:02:00 GMT https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/5002485#M492103 Internet4 2025-06-02T22:02:00Z https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/5002522#M492108 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4407182">@Internet4</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 03 Jun 2025 04:47:13 GMT https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/5002522#M492108 caesarome 2025-06-03T04:47:13Z