topic Re: Broadband connection issues, while broadband seems to be working? in Broadband

Broadband connection issues, while broadband seems to be working?

Jolyon1 — Sun, 25 May 2025 07:35:02 GMT

For the last 10 days, I have, on very few occaisions, been able to log into my email account. My landline started to crackle a few days ago, and is now just white noise and does not connect to another phone. I have reset my hub, and followed other suggestions online (it is possible to google online for information) with no change? My computer tells me that I am connected? I can get my emails on my phone. Alexa regularly cannot provide info because she says the internet is down?

Re: Broadband connection issues, while broadband seems to be working?

Highlinder — Sun, 25 May 2025 08:17:22 GMT

@Jolyon1 black or white rotuer from Sky?

Re: Broadband connection issues, while broadband seems to be working?

Jolyon1 — Mon, 02 Jun 2025 15:08:49 GMT

Problem was extenal 300 metres down the line... thank you

Re: Broadband connection issues, while broadband seems to be working?

JimM1 — Mon, 02 Jun 2025 16:09:03 GMT

@Jolyon1 Thanks for posting back and letting it be known!👍