https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5002130#M492001 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4406790">@andrewjago</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> <P>&nbsp;</P> <P>If you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> Mon, 02 Jun 2025 15:46:54 GMT caesarome 2025-06-02T15:46:54Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5002015#M491982 <P>WiFi and broadband is extremely slow and now have black spots around the house&nbsp;</P> Mon, 02 Jun 2025 14:39:31 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5002015#M491982 andrewjago 2025-06-02T14:39:31Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5002130#M492001 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4406790">@andrewjago</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> <P>&nbsp;</P> <P>If you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> Mon, 02 Jun 2025 15:46:54 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5002130#M492001 caesarome 2025-06-02T15:46:54Z