https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5002105#M491993 <P>WiFi isn't working. Online says there's no problem when there clearly is&nbsp;</P> Mon, 02 Jun 2025 15:35:18 GMT Kimberlyhh 2025-06-02T15:35:18Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5002105#M491993 <P>WiFi isn't working. Online says there's no problem when there clearly is&nbsp;</P> Mon, 02 Jun 2025 15:35:18 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5002105#M491993 Kimberlyhh 2025-06-02T15:35:18Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5002127#M491999 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4406861">@Kimberlyhh</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any broadband outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 02 Jun 2025 15:45:23 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/5002127#M491999 caesarome 2025-06-02T15:45:23Z