topic Re: Losing WiFi connection in Broadband https://helpforum.sky.com/t5/Broadband/Losing-WiFi-connection/m-p/5001872#M491950 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3790202">@Fedupwithglass</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them as they might want to send you a replacement hub to try.</P> Mon, 02 Jun 2025 12:21:08 GMT caesarome 2025-06-02T12:21:08Z Losing WiFi connection https://helpforum.sky.com/t5/Broadband/Losing-WiFi-connection/m-p/5001851#M491946 We are losing WiFiconnection regularly throughout the day and having to reboot several times. This has been an issue for sometime but service checks report no issues found. I am paying for a service which is not being provided. Mon, 02 Jun 2025 11:59:21 GMT https://helpforum.sky.com/t5/Broadband/Losing-WiFi-connection/m-p/5001851#M491946 Fedupwithglass 2025-06-02T11:59:21Z Re: Losing WiFi connection https://helpforum.sky.com/t5/Broadband/Losing-WiFi-connection/m-p/5001872#M491950 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3790202">@Fedupwithglass</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them as they might want to send you a replacement hub to try.</P> Mon, 02 Jun 2025 12:21:08 GMT https://helpforum.sky.com/t5/Broadband/Losing-WiFi-connection/m-p/5001872#M491950 caesarome 2025-06-02T12:21:08Z