topic Sky refusing to switch off Sky broadband shield. in Broadband

Sky refusing to switch off Sky broadband shield.

Dwm2 — Sat, 31 May 2025 14:58:28 GMT

I want to surf the web and stream some stuff but Sky Shield is switched on. I complained to Sky and they said they would fix it this is now well very a month now and I can't open some web sites because of the shield. How do I fix this nonsense.

Re: Sky refusing to switch off Sky broadband shield.

JimM1 — Sat, 31 May 2025 15:34:30 GMT

@Dwm2 Login to your account and set it to what you require!

Re: Sky refusing to switch off Sky broadband shield.

caesarome — Sat, 31 May 2025 15:39:36 GMT

@Dwm2 wrote:

How do I fix this nonsense.

@Dwm2

You can do this via the MySky app or online here:

https://www.sky.com/myaccount/bb-and-talk/broadband-shield