topic Bedroom dead zone and WiFi dropping in Broadband

Bedroom dead zone and WiFi dropping

99Nico — Sat, 31 May 2025 13:15:50 GMT

Hi,

So recently got connected to sky, full fibre package at ~900Mbps

Hub is the white Sky Max hub I believe, speeds to the hub are ~900Mbps, wireless speeds in the same room as the hub are fine at ~600-800Mbps.

The issue is everywhere else.

Upstairs bedroom furthest away from the hub barely gets 25Mbps which is not ideal when hoping for the 600 minimum. WiFi will also frequently drop and devices will disconnect continuously.

Ethernet isn't necessarily an option due to location of the bedroom in comparison to the hub location.

Hoping to be put in contact with someone who can point me in the right direction.

thanks

Re: Bedroom dead zone and WiFi dropping

JimM1 — Sat, 31 May 2025 13:44:50 GMT

@99Nico The information that you need, just make sure you are paying for the addon subscription.

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee

Re: Bedroom dead zone and WiFi dropping

99Nico — Sat, 31 May 2025 15:50:33 GMT

Cheers mate, will give it a look over