https://helpforum.sky.com/t5/Broadband/Disconnecting/m-p/4999860#M491434 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4405059">@Matthew_far</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 30 May 2025 20:55:49 GMT caesarome 2025-05-30T20:55:49Z https://helpforum.sky.com/t5/Broadband/Disconnecting/m-p/4999856#M491431 <P>My wifi disconnected every 5 minutes, and take few minutes to connect agy. It's really annoying&nbsp;</P> Fri, 30 May 2025 20:46:44 GMT https://helpforum.sky.com/t5/Broadband/Disconnecting/m-p/4999856#M491431 Matthew_far 2025-05-30T20:46:44Z https://helpforum.sky.com/t5/Broadband/Disconnecting/m-p/4999860#M491434 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4405059">@Matthew_far</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 30 May 2025 20:55:49 GMT https://helpforum.sky.com/t5/Broadband/Disconnecting/m-p/4999860#M491434 caesarome 2025-05-30T20:55:49Z