topic Re: No WiFi in Broadband https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4999593#M491325 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4404805">@Roman9</a>&nbsp;</P> <P>Is your broadband working, this explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />If they are not all green then try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 30 May 2025 15:38:21 GMT caesarome 2025-05-30T15:38:21Z No WiFi https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4999546#M491309 <P>The WiFi is not connecting&nbsp;</P> Fri, 30 May 2025 15:01:09 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4999546#M491309 Roman9 2025-05-30T15:01:09Z Re: No WiFi https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4999593#M491325 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4404805">@Roman9</a>&nbsp;</P> <P>Is your broadband working, this explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />If they are not all green then try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 30 May 2025 15:38:21 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4999593#M491325 caesarome 2025-05-30T15:38:21Z