topic Re: To set up broadband in Broadband

To set up broadband

Iksa — Thu, 29 May 2025 19:45:16 GMT

Hi,
I have just order sky broadband yesterday but I didn’t get any confirmation yet. Would you be able to check for me?

Re: To set up broadband

JimM1 — Thu, 29 May 2025 20:04:58 GMT

@Iksa Have you looked in your e-mails and spam box just incase? The Forum can do nothing for you cust - cust help, if you need conformation then call sky.

Re: To set up broadband

Iksa — Fri, 13 Jun 2025 13:00:36 GMT

Hi, can I have your number please, I would like to discuss with you regarding my broadband set up. I supposed have broadband today but nobody has turn up to my house . Please let me know.

Re: To set up broadband

JimM1 — Fri, 13 Jun 2025 13:33:39 GMT

@Iksa Are you expecting someone to come?

Re: To set up broadband

Iksa — Fri, 13 Jun 2025 13:35:18 GMT

Yes I had seleted today to setup the broadband but, I didn't get any information and they already deduct my £5 money.

Re: To set up broadband

JimM1 — Fri, 13 Jun 2025 13:39:16 GMT

@Iksa If you have NOT been getting text from Sky that your install was going ahead, have NOT recieved the HUB from them you where advised weeks ago to check, has any off this happened? Fact they took your £5 is off no consequence!

Re: To set up broadband

Iksa — Fri, 13 Jun 2025 13:51:17 GMT

Sorry I don't understand you ,say again pleaese. Can you please call me becasue It is important .

Re: To set up broadband

daveNOS — Fri, 13 Jun 2025 14:02:08 GMT

@Iksa As already mentioned in the first reply to you, the forum is a customer to customer help forum, no-one here can or will call you as we are not Sky staff.

If your service hasn't been activated and you have not received the router you need to call Sky.

There is no further help anyone here can offer.

Re: To set up broadband

JimM1 — Fri, 13 Jun 2025 14:02:19 GMT

@Iksa When you reply on this Forum YOU are not talking to SKY, this is a customer helps customer, the About at the top off this community page explains it all, you are obviously NOT aware off this fact.

The link below and the need more help, will show you the number to call.

https://www.sky.com/help/home