topic Re: No internet again in Broadband

No internet again

Badger8 — Sun, 25 May 2025 16:48:35 GMT

Trying to watch TV and you have no internet connection again

Re: No internet again

JimM1 — Sun, 25 May 2025 17:20:28 GMT

You can run the service checker to see if the condition is known to sky via a mobile device, is the hub indicating it is offline.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

https://www.sky.com/servicechecker

Re: No internet again

Badger8 — Thu, 29 May 2025 17:26:18 GMT

Thanks for the email but it's not accurate we was fully down and it said no issues at this time, we have so many issues where it just drops out.
I have run cables into every room due to the issues at my own cost.
I think it's time to move on to the next stage.

Re: No internet again

JimM1 — Thu, 29 May 2025 18:20:05 GMT

@Badger8 The link sent to you, about the lights!