https://helpforum.sky.com/t5/Broadband/Connection/m-p/4998649#M491022 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4404067">@Carl93</a>&nbsp;</P> <P>Were you given a new hub by Sky, if so the password to use is the one printed on both it and the card that came with it.&nbsp;<SPAN>Make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as show on the hub itself so use upper case letting if required.</SPAN></P> Thu, 29 May 2025 16:24:56 GMT caesarome 2025-05-29T16:24:56Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/4998619#M491011 <P>I've had an engineer round today to change me over to fibre but cannot get WiFi as saying incorrect password</P> Thu, 29 May 2025 15:58:17 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4998619#M491011 Carl93 2025-05-29T15:58:17Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/4998649#M491022 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4404067">@Carl93</a>&nbsp;</P> <P>Were you given a new hub by Sky, if so the password to use is the one printed on both it and the card that came with it.&nbsp;<SPAN>Make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as show on the hub itself so use upper case letting if required.</SPAN></P> Thu, 29 May 2025 16:24:56 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4998649#M491022 caesarome 2025-05-29T16:24:56Z