https://helpforum.sky.com/t5/Broadband/WiFi-not-working-again/m-p/4998423#M490944 <P>My WiFi isn't working again! I've had a text to say I need to book an engineer how do I do this&nbsp;</P> Thu, 29 May 2025 12:39:12 GMT Charlottewater 2025-05-29T12:39:12Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working-again/m-p/4998423#M490944 <P>My WiFi isn't working again! I've had a text to say I need to book an engineer how do I do this&nbsp;</P> Thu, 29 May 2025 12:39:12 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working-again/m-p/4998423#M490944 Charlottewater 2025-05-29T12:39:12Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working-again/m-p/4998430#M490945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4363706">@Charlottewater</a>&nbsp;</P> <P>You can either call Sky or try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 29 May 2025 12:44:55 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working-again/m-p/4998430#M490945 caesarome 2025-05-29T12:44:55Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working-again/m-p/4998431#M490946 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4363706">@Charlottewater</a>&nbsp;</P> <P>Text from who? That suggests you've already reported it to Sky.&nbsp;</P> Thu, 29 May 2025 12:45:33 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working-again/m-p/4998431#M490946 Daniel0210 2025-05-29T12:45:33Z