https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/4998239#M490892 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4403737">@Andrew292</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 29 May 2025 09:18:09 GMT caesarome 2025-05-29T09:18:09Z https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/4998237#M490891 <P>Hi, my Sky broadband is very slow to the point where I have to turn it off on the phones and use my own data. The sky q are slow and lose wifi connection. &nbsp;Iv restarted it a few times and it's the same. Last night again wifi was so and sky q mini boxes lost there connection&nbsp;</P> Thu, 29 May 2025 09:15:25 GMT https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/4998237#M490891 Andrew292 2025-05-29T09:15:25Z https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/4998239#M490892 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4403737">@Andrew292</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 29 May 2025 09:18:09 GMT https://helpforum.sky.com/t5/Broadband/My-broadband/m-p/4998239#M490892 caesarome 2025-05-29T09:18:09Z