https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997651#M490759 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/694105">@Anthony+Crowder</a>&nbsp;</P> <P>&nbsp;</P> <P>You'll need to disable 5ghz and then turn wifi of and on on your mobile device so the ring app only connects to 2.4ghz .&nbsp; The camera will then connect to that wifi band</P> Wed, 28 May 2025 14:50:14 GMT cookiemonsteruk 2025-05-28T14:50:14Z https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997619#M490746 <P>sky gave me a new router , sky hub but ring doorbell isnt working as it cant work on 5 kh&nbsp;</P><P>&nbsp;</P> Wed, 28 May 2025 14:30:23 GMT https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997619#M490746 Anthony+Crowder 2025-05-28T14:30:23Z https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997620#M490747 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/694105">@Anthony+Crowder</a>&nbsp;</P> <P>&nbsp;</P> <P>What colour of hub do you have</P> Wed, 28 May 2025 14:31:31 GMT https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997620#M490747 cookiemonsteruk 2025-05-28T14:31:31Z https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997624#M490749 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/694105">@Anthony+Crowder</a>&nbsp;</P> <P>&nbsp;</P> <P>Read youlink below on how to seperate the wifi bands for the black hubs or temporarily disable 5ghz until you have connected the ring device for the white sky max hub</P> <P>&nbsp;</P> <P><A href="https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610</A></P> <P>&nbsp;</P> <P>P</P> <P>&nbsp;</P> Wed, 28 May 2025 14:35:05 GMT https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997624#M490749 cookiemonsteruk 2025-05-28T14:35:05Z https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997637#M490753 <P>white</P><P>&nbsp;</P> Wed, 28 May 2025 14:45:06 GMT https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997637#M490753 Anthony+Crowder 2025-05-28T14:45:06Z https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997651#M490759 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/694105">@Anthony+Crowder</a>&nbsp;</P> <P>&nbsp;</P> <P>You'll need to disable 5ghz and then turn wifi of and on on your mobile device so the ring app only connects to 2.4ghz .&nbsp; The camera will then connect to that wifi band</P> Wed, 28 May 2025 14:50:14 GMT https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4997651#M490759 cookiemonsteruk 2025-05-28T14:50:14Z https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4998017#M490835 <P>That's "GHz"!</P> Wed, 28 May 2025 20:45:35 GMT https://helpforum.sky.com/t5/Broadband/Router-setting-up-2-4-kh-and-5-kh/m-p/4998017#M490835 Sue_Doe 2025-05-28T20:45:35Z