topic Re: Sky hub 4.2 in Broadband

Sky hub 4.2

Pmc3 — Wed, 28 May 2025 13:25:43 GMT

Today I received a new black routter 4.2, with a new password and a pin, but I already have the sky hub installed at home but what do I do now remove the old one and install the new one and return the old one to sky??

Re: Sky hub 4.2

Highlinder — Wed, 28 May 2025 13:34:41 GMT

@Pmc3 If you have the very same hub already from Sky just hold on to the other unless they ask for it back. Have you had any interactions with Sky for them to send this to you?

Re: Sky hub 4.2

Pmc3 — Wed, 28 May 2025 13:51:09 GMT

Yes, I was asked to update my contract, but since my English is very weak I may have done **bleep** and now I am worried.

Re: Sky hub 4.2

Highlinder — Wed, 28 May 2025 13:52:48 GMT

@Pmc3 Just keep a hold of the other router. If asked for it back then you have to hand to send back.

Re: Sky hub 4.2

JimM1 — Wed, 28 May 2025 14:01:06 GMT

@Pmc3 Did they send you a like for like hub, the link below gives you the what hub do i have?

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

Re: Sky hub 4.2

Pmc3 — Wed, 28 May 2025 14:58:05 GMT

Someone knows how to inform me how to use the 2.4ghtz network because our routers are dual.

Re: Sky hub 4.2

jamesn123 — Wed, 28 May 2025 15:16:48 GMT

@Pmc3

If you need to split the WiFi bands the instructions will depend on which Sky hub you have, can you tell us which one?