topic Re: Connect to to Sky cloud in Broadband

Connect to to Sky cloud

Fiona134 — Tue, 27 May 2025 12:27:56 GMT

I've received an email from Sky advising of deletion of Sky Cloud as I haven't used in 12 months. It's advising me to connect but I don't know how and I don't want to lose anything. Please can someone advise me. Thanks

Re: Connect to to Sky cloud

caesarome — Tue, 27 May 2025 12:31:07 GMT

@Fiona134

This link explains what this is:

https://www.sky.com/help/articles/sky-wifi-help

I'm not sure you would lose anything by not going to a location and connecting to the connection.

Re: Connect to to Sky cloud

Fiona134 — Tue, 27 May 2025 13:16:58 GMT

Thanks for your quick reply

Re: Connect to to Sky cloud

TimmyBGood — Tue, 27 May 2025 14:05:54 GMT

@Fiona134 wrote:

It's advising me to connect but I don't know how and I don't want to lose anything.

Note that 'The Cloud' is free public WiFi in a very limited number of locations, as a strange vestige of a separate company that Sky acquired a long time ago. It's entirely unrelated to cloud storage of files (which Sky doesn't offer anyway)