topic Re: Deco XE75 Keep dropping connection in Broadband

Deco XE75 Keep dropping connection

1grumpee — Sun, 25 May 2025 14:54:52 GMT

Dropped connections started on Friday and worse today. I have 3 xe75 units in the house and have worked flawlessly since december, In access point mode with wifi turned off at the router. Since Friday I am getting regular connection drops. Particularly bad today. I also notice a flurry of similar slow wifi, connection drop threads popping up - is something happening?? Spent 4 hours troubleshooting to finally get them up and running but then go down again. Is it sky or the units?

Re: Deco XE75 Keep dropping connection

JimM1 — Sun, 25 May 2025 15:10:44 GMT

@1grumpee If it is the sky then you will see that hub change it's led's or led as you do not say which hub you have, if the sky goes down then the XE75's follow suit....

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Re: Deco XE75 Keep dropping connection

1grumpee — Sun, 25 May 2025 15:13:30 GMT

There is deffo something going on with the DHCP on the router, I have an xbox connected directly to the router via ethernet and that started playing up as well today, dropping connection, asking me to autheticate which it never did before.