topic Wi-Fi weak in Broadband https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4994383#M489826 <P>When watching through the app on the tv the programme pauses and the wheel is going round and round to gain connection&nbsp;</P><P>it happens intermittently whilst watching in bbc iPlayer and itvx</P> Sun, 25 May 2025 06:48:10 GMT Linda186 2025-05-25T06:48:10Z Wi-Fi weak https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4994383#M489826 <P>When watching through the app on the tv the programme pauses and the wheel is going round and round to gain connection&nbsp;</P><P>it happens intermittently whilst watching in bbc iPlayer and itvx</P> Sun, 25 May 2025 06:48:10 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4994383#M489826 Linda186 2025-05-25T06:48:10Z Re: Wi-Fi weak https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4996217#M490322 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4400495">@Linda186</a>&nbsp;</P> <P>On what device are you watching? A smart TV, set top box or streaming stick? Do any other devices have issues with the connection?</P> Tue, 27 May 2025 09:36:41 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4996217#M490322 jamesn123 2025-05-27T09:36:41Z Re: Wi-Fi weak https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4996458#M490433 <P>A smart TV&nbsp;</P><P>No other issues with other devices connecting&nbsp;</P> Tue, 27 May 2025 12:03:08 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4996458#M490433 Linda186 2025-05-27T12:03:08Z Re: Wi-Fi weak https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4996506#M490448 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4400495">@Linda186</a>&nbsp;</P> <P>Sounds like it could be the device then, what Smart TV is it? How far from the hub is it located?</P> Tue, 27 May 2025 12:48:22 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4996506#M490448 jamesn123 2025-05-27T12:48:22Z Re: Wi-Fi weak https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4996684#M490479 <P>It is a Phillips ambilight Smart 4K ultra hd</P><P>it is close to the hub in the next room&nbsp;</P><P>thanks for your help</P> Tue, 27 May 2025 15:24:10 GMT https://helpforum.sky.com/t5/Broadband/Wi-Fi-weak/m-p/4996684#M490479 Linda186 2025-05-27T15:24:10Z