https://helpforum.sky.com/t5/Broadband/No-Broadband-into-hub/m-p/4994136#M489772 Our hub has just changed from 4 green lights to 2 green and 2 orange. The WiFi and all streaming in the building are down. We are not receiving any internet connection. The service checker is reporting all ok but no devices connected? Sat, 24 May 2025 18:24:29 GMT Markinter 2025-05-24T18:24:29Z https://helpforum.sky.com/t5/Broadband/No-Broadband-into-hub/m-p/4994136#M489772 Our hub has just changed from 4 green lights to 2 green and 2 orange. The WiFi and all streaming in the building are down. We are not receiving any internet connection. The service checker is reporting all ok but no devices connected? Sat, 24 May 2025 18:24:29 GMT https://helpforum.sky.com/t5/Broadband/No-Broadband-into-hub/m-p/4994136#M489772 Markinter 2025-05-24T18:24:29Z https://helpforum.sky.com/t5/Broadband/No-Broadband-into-hub/m-p/4994142#M489774 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4400268">@Markinter</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 24 May 2025 18:29:53 GMT https://helpforum.sky.com/t5/Broadband/No-Broadband-into-hub/m-p/4994142#M489774 caesarome 2025-05-24T18:29:53Z