https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-devices/m-p/4994024#M489745 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4400164">@ChelseaEW</a>&nbsp; Have you recently just joined Sky or did this just happen out of the blue?</P> Sat, 24 May 2025 16:58:17 GMT Highlinder 2025-05-24T16:58:17Z https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-devices/m-p/4994016#M489742 <P>Hello,</P><P>&nbsp;</P><P>The broadband appears fine, but no devices when connected can use apps and our apple home pod can't connect. We've also had issues with our smart tv saying there's network problems. We're continually having to restart the router which is a new issue that started occurring in the past couple of months.</P><P>&nbsp;</P><P>We've followed all the instructions on the help pages and nothing has worked long term.</P><P>&nbsp;</P><P>Please can we book and engineer visit or replacement equipment to resolve our issues?</P><P>&nbsp;</P><P>Many thanks,</P><P>Chelsea&nbsp;</P> Sat, 24 May 2025 16:53:07 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-devices/m-p/4994016#M489742 ChelseaEW 2025-05-24T16:53:07Z https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-devices/m-p/4994024#M489745 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4400164">@ChelseaEW</a>&nbsp; Have you recently just joined Sky or did this just happen out of the blue?</P> Sat, 24 May 2025 16:58:17 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-devices/m-p/4994024#M489745 Highlinder 2025-05-24T16:58:17Z