topic Re: Cancel in Broadband

Cancel

Gazza41 — Fri, 23 May 2025 20:33:58 GMT

Hi I'm looking at changing broadband but I'm in contract how much will I be charged

JimM1 — Fri, 23 May 2025 20:50:31 GMT

@Gazza41 Go to the help and you will be able to find the method to calculate it all by yourself. Sky are under no obligation to say what that is.

caesarome — Fri, 23 May 2025 20:55:50 GMT

You will be charged the remaining months of your contract as per this:

JacksonFamily4 — Fri, 23 May 2025 21:50:56 GMT

Don't go to EE their customer service department is atrocious and scattered world wide.

JimM1 — Fri, 23 May 2025 21:57:42 GMT

@JacksonFamily4 Are you not sure that they are scattered all over the British Isles.

JacksonFamily4 — Fri, 23 May 2025 21:59:02 GMT

No. Was told they are worldwide

JimM1 — Fri, 23 May 2025 22:02:43 GMT

@JacksonFamily4 Not sure who told you that? Not in there bio for sure, and never had a problem, used the help service was way better!

JacksonFamily4 — Fri, 23 May 2025 22:05:30 GMT

Try contacting them. I've spent two weeks being sent all over the place and asked everyone where they are based...

JimM1 — Fri, 23 May 2025 22:09:58 GMT

@JacksonFamily4 Are you an EE customer?

JacksonFamily4 — Fri, 23 May 2025 22:09:08 GMT

Why do you ask?