https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993045#M489397 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4399003">@Wazzer3</a>&nbsp;Also depending on the service and the Hub you got, the phone may be plugging into the back off the Sky Hub now, just the heads up, 24-48 hours to work is just something that is NOT talked about....</P> Fri, 23 May 2025 16:02:19 GMT JimM1 2025-05-23T16:02:19Z https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993017#M489385 <P>Hey am new to sky, they installed my new internet and it's working great I also have a phone line but the home phone line is not working can't make or receive calls&nbsp;</P> Fri, 23 May 2025 15:34:52 GMT https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993017#M489385 Wazzer3 2025-05-23T15:34:52Z https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993022#M489388 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4399003">@Wazzer3</a>&nbsp;</P> <P>The phone line sometimes takes a further 24 hours to become active. Happened with my sons in December.&nbsp;</P> Fri, 23 May 2025 15:38:47 GMT https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993022#M489388 Daniel0210 2025-05-23T15:38:47Z https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993045#M489397 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4399003">@Wazzer3</a>&nbsp;Also depending on the service and the Hub you got, the phone may be plugging into the back off the Sky Hub now, just the heads up, 24-48 hours to work is just something that is NOT talked about....</P> Fri, 23 May 2025 16:02:19 GMT https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993045#M489397 JimM1 2025-05-23T16:02:19Z https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993145#M489434 <P>It's a white box&nbsp;</P> Fri, 23 May 2025 17:38:39 GMT https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993145#M489434 Wazzer3 2025-05-23T17:38:39Z https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993156#M489440 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4399003">@Wazzer3</a>&nbsp;Where do you have the home phone plugged into at present! And the Electronic link should you need to take a look.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have" target="_blank">https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have</A></P><P>&nbsp;</P> Fri, 23 May 2025 17:52:14 GMT https://helpforum.sky.com/t5/Broadband/New-to-sky/m-p/4993156#M489440 JimM1 2025-05-23T17:52:14Z