Poor wifi

kevs77 — Thu, 22 May 2025 17:32:46 GMT

I've complained twice , was promised things would get better .. it hasn't . No wifi to two of my upstairs bedrooms.. I live in a standard house

Re: Poor wifi

TimmyBGood — Thu, 22 May 2025 18:11:07 GMT

@kevs77

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

topic Re: Poor wifi in Broadband

Poor wifi

Re: Poor wifi