https://helpforum.sky.com/t5/Broadband/No-Wi-Fi-connection/m-p/4992308#M489188 <P>Live in Cheshire Wi-Fi connection and phone connection seems to be down. Tried everything. My Wi-Fi on my phone seems ok</P> Thu, 22 May 2025 17:44:49 GMT LomaxA 2025-05-22T17:44:49Z https://helpforum.sky.com/t5/Broadband/No-Wi-Fi-connection/m-p/4992308#M489188 <P>Live in Cheshire Wi-Fi connection and phone connection seems to be down. Tried everything. My Wi-Fi on my phone seems ok</P> Thu, 22 May 2025 17:44:49 GMT https://helpforum.sky.com/t5/Broadband/No-Wi-Fi-connection/m-p/4992308#M489188 LomaxA 2025-05-22T17:44:49Z https://helpforum.sky.com/t5/Broadband/No-Wi-Fi-connection/m-p/4992584#M489259 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4013656">@LomaxA</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 23 May 2025 07:15:09 GMT https://helpforum.sky.com/t5/Broadband/No-Wi-Fi-connection/m-p/4992584#M489259 Highlinder 2025-05-23T07:15:09Z