https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4991714#M489063 <P>WiFi not working, internet light is flashing orange. Voice is solid orange. Power and WiFi light is green. &nbsp;When using the app to check it says all is fine. Can't use the internet.&nbsp;</P> Thu, 22 May 2025 08:54:19 GMT Schellen 2025-05-22T08:54:19Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4991714#M489063 <P>WiFi not working, internet light is flashing orange. Voice is solid orange. Power and WiFi light is green. &nbsp;When using the app to check it says all is fine. Can't use the internet.&nbsp;</P> Thu, 22 May 2025 08:54:19 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4991714#M489063 Schellen 2025-05-22T08:54:19Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4991717#M489065 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4397917">@Schellen</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 22 May 2025 08:55:37 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4991717#M489065 caesarome 2025-05-22T08:55:37Z