topic Re: Separating wifi networks in Broadband

Separating wifi networks

Steve742 — Tue, 20 May 2025 17:44:21 GMT

I needed to separate the 2.4 and 5GHz networks so my solar inverter can communicate and was helped by Jonathan in customer service. My laptop and phone can only see one of them, the 2.4GHz, and cannot connect to my inverter. The 2.4 is renamed and both are unsyncronized. After selecting apply only the 2.4 can be seen on my phone. I tried removing the power from the router and turned back on but still no joy.

Thanks for any replies

Steve

Re: Separating wifi networks

JimM1 — Wed, 21 May 2025 14:36:33 GMT

@Steve742 Here is the link you need below.

Split Sky WiFi bands

Re: Separating wifi networks

Steve742 — Wed, 21 May 2025 15:38:55 GMT

Hi Jim

That is the instructions I used to complete the separation.

Re: Separating wifi networks

JimM1 — Wed, 21 May 2025 15:43:52 GMT

@Steve742 If you are not seeing both of the ssid names then you have done something wrong, go back and look at the 2 screens, both the 2.4Ghz and the 5Ghz screens.!

Re: Separating wifi networks

Steve742 — Wed, 21 May 2025 15:53:27 GMT

My TV can see the 5GHz network ok.

My laptop can't but it is quite an old one.

Re: Separating wifi networks

JimM1 — Wed, 21 May 2025 15:58:29 GMT

@Steve742 If your laptop does not support a 5Ghz wi-fi chipset, then you will NOT see the 5Ghz name on that device!

Edit:- and your TV should see both the names.....

Re: Separating wifi networks

Steve742 — Thu, 22 May 2025 08:38:10 GMT

Had a visitor to my house this morning and their new I phone could see both networks so nothing wrong with the separation. Sorry for wasting people's time and thanks for the replies that I received.