topic Wifi connection very poor in Broadband

Wifi connection very poor

May-Court — Tue, 20 May 2025 18:12:54 GMT

Almost everyday our wifi is no connection or very poor.

we did turn off from the switch and back on again but it will work shortly then lost connection again.

Re: Wifi connection very poor

caesarome — Tue, 20 May 2025 20:48:48 GMT

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

Re: Wifi connection very poor

Sukhwindersingh — Wed, 21 May 2025 06:49:04 GMT

My WiFi connection not working well on mobile

Re: Wifi connection very poor

JimM1 — Wed, 21 May 2025 08:21:25 GMT

@Sukhwindersingh Only your mobile is not working well, what do you have from sky?