https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4989691#M488470 <P>WiFi signal drops out randomly when watching sky tv or browsing. Really annoying when drops out during a programme. Happens several times a day . New to sky broadband and never had this problem with bt.&nbsp;</P> Tue, 20 May 2025 07:21:24 GMT Andrew631 2025-05-20T07:21:24Z https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4989691#M488470 <P>WiFi signal drops out randomly when watching sky tv or browsing. Really annoying when drops out during a programme. Happens several times a day . New to sky broadband and never had this problem with bt.&nbsp;</P> Tue, 20 May 2025 07:21:24 GMT https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4989691#M488470 Andrew631 2025-05-20T07:21:24Z https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4989767#M488501 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4396326">@Andrew631</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 20 May 2025 08:58:35 GMT https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4989767#M488501 caesarome 2025-05-20T08:58:35Z