https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4989362#M488379 <P>Hi, can some one help please, I've just got my sky box plugged it all in and I'm only getting 2 green lights the internet light is not showing what do I need to do?&nbsp;</P> Mon, 19 May 2025 18:18:27 GMT Abby921 2025-05-19T18:18:27Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4989362#M488379 <P>Hi, can some one help please, I've just got my sky box plugged it all in and I'm only getting 2 green lights the internet light is not showing what do I need to do?&nbsp;</P> Mon, 19 May 2025 18:18:27 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4989362#M488379 Abby921 2025-05-19T18:18:27Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4989365#M488381 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4396104">@Abby921</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 19 May 2025 18:21:26 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4989365#M488381 caesarome 2025-05-19T18:21:26Z