topic Re: Broadband issues in Broadband

Broadband issues

Beatrice4 — Mon, 19 May 2025 15:30:57 GMT

My broadband is terrible on phones and other wireless connections.
I have tested the broadband on the sky app and all comes back ok, but it won't even do the smallest of things like send a WhatsApp message or load social media.

Re: Broadband issues

JimM1 — Mon, 19 May 2025 15:38:04 GMT

@Beatrice4 Go have a look on your account and adjust the Broadband Shield setting, it will more than likely clear a lot off issues up, and allow 24hrs for it to filter through. If you cannot change it yourself then call sky and they will do it for you.

Re: Broadband issues

peter-marlow+1966 — Mon, 19 May 2025 17:57:05 GMT

What is your broadband speed

Do you have alot of devices connected to the Internet