topic Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY? in Broadband

How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

Burnside38 — Thu, 11 Apr 2024 15:23:45 GMT

After adding the WIFI password into the Tapo app for my Security cameras , it states I need to check my encryption mode on my router and if it is WAP3-ONLY , change it to WAP2 ..... I've called Sky they haven't a clue. Can anyone give me some direction

Thank you

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

Highlinder — Thu, 11 Apr 2024 15:24:51 GMT

@Burnside38 What colour is the router you have from Sky is it black or white?

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

Burnside38 — Fri, 12 Apr 2024 04:51:40 GMT

It's black

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

Chrisee — Fri, 12 Apr 2024 06:20:05 GMT

@Burnside38 the standard black Sky hubs do not support WPA3 their highest wifi security level is WPA2-PSK which is also the default. Therefore unless you are using a wifi extender which has a higher security level then the warning is false.

You can see the security level in the hub's web interface on the Wifi pages it is strongly advised to leave the level at the default.

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

Burnside38 — Fri, 12 Apr 2024 09:41:32 GMT

@Chrisee thank you. I've been struggling to find an answer to that question for a week. Well I wonder what on earth is wrong with them, at least now I have an answer to at least that question. Thank you for your help, much appreciated 🙂

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

Deborah23 — Fri, 23 Aug 2024 21:55:14 GMT

Hi I am having the same issue how do I resolve it

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

Chrisee — Sat, 24 Aug 2024 05:43:44 GMT

@Deborah23 only the new white Sky WiFi Max hub supports WPA3 if you have one of those you can change the security setting from the default WPA3-T to WPA2 in the My Sky app by going to the section for the hub and chosing the advanced section.

Given the older black hubs cannot support WPA3 it is a false warning from the app so you need to talk to their support the defaul WiFi security level is WPA2-PSK and it is advised not to weaken that.

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

IWorm — Mon, 19 May 2025 09:30:59 GMT

I have the White router and having problems connecting my printer and 3d printer both wap2, these will not connect at all, there are other devices connected a Wap2, am I right in thinking that if I change the security within the new router I would have reconnect all my WiFi devices?

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

JimM1 — Mon, 19 May 2025 09:37:48 GMT

@IWorm That would be the way to do it yes!

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

TimmyBGood — Mon, 19 May 2025 10:16:22 GMT

@IWorm wrote:

am I right in thinking that if I change the security within the new router I would have reconnect all my WiFi devices?

That shouldn't be necessary as long as the WiFi key (password) remains the same.

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

IWorm — Mon, 19 May 2025 11:14:12 GMT

Thanks for the replies, I will have to decide which way to go, it took me 4+ hours to reconnect all my WiFi devices:)

I had a couple of issues reconnecting cameras etc, found they had to be done in a certain order to complete.

At the moment half thinking about replacing my 3d printer, it would be lot less hassle..

Re: How do i access the encryption mode on my router to make sure it is NOT WAP3-ONLY?

JimM1 — Mon, 19 May 2025 11:48:32 GMT

@IWorm Should not be that difficult but then again sky Max, you may wish to keep the link below in mind.

ISP Sky Broadband UK Deploying IP Address Sharing via MAP-T UPDATE - ISPreview UK