https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4988765#M488237 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4395671">@Brett1991</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 19 May 2025 10:14:52 GMT GD1 2025-05-19T10:14:52Z https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4988762#M488236 <P>My internet is not working. I have two green lights, an orange and then a blank on the hub</P> Mon, 19 May 2025 10:12:02 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4988762#M488236 Brett1991 2025-05-19T10:12:02Z https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4988765#M488237 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4395671">@Brett1991</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 19 May 2025 10:14:52 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-not-working/m-p/4988765#M488237 GD1 2025-05-19T10:14:52Z