topic Re: Broadband needs for Hub 6 in Broadband

Broadband needs for Hub 6

Suttondude6969 — Tue, 13 May 2025 20:11:13 GMT

Hi, I'm Eric, and I'm exhausted !😫 I joined sky April 9th this year and I've had nothing but problems mainly with wifi connection, most of the time, there isn't any !!!

I've got sky stream, 2 pics with no fibre connection as yet, after 4 visits by technicians trying to solve my problem, 2 boosters later, still poor reception, latest technician advised having sky hub 6 with wifi boosters but having talked to 2 different people on the phone, I can't have hub 6 because I don't have sky fibre, Google says hub 6 is compatible with basic copper phone line , who is correct ???

Re: Broadband needs for Hub 6

TimmyBGood — Tue, 13 May 2025 21:27:11 GMT

@Suttondude6969

The Max Hub supports FTTP, FTTC and even ADSL. What it cannot do is G.fast (150Mbs Ultrafast 1 arriving at an address over copper)

Re: Broadband needs for Hub 6

Suttondude6969 — Sun, 18 May 2025 09:47:33 GMT

Thankyou for your help and explanations, I'm by no way technically minded but i now realise despite so many different people telling me otherwise that with only Sky stream wifi without a fibre connection, I cannot upgrade to the hub 6 at present.

Maybe when fibre arrives at my property i will be able to enjoy and delight in faster broadband speeds, until then i will endeavour to endure the problematic wifi connection only.

I must admit that when i joined Sky from Virgin Media i was expecting a lot more and therefore must share my displeasure at the service I'm receiving. I may therefore return to my previous supplier.

Re: Broadband needs for Hub 6

TimmyBGood — Sun, 18 May 2025 11:53:44 GMT

@Suttondude6969 wrote:

I must admit that when i joined Sky from Virgin Media i was expecting a lot more and therefore must share my displeasure at the service I'm receiving.

Fundamental physics dictates that Virgin can deliver much higher speeds over its private coaxial cable network than any Openreach ISP could offer over a copper phone pair.

The reverse situation takes effect once Openreach optical infrastructure is available.