topic Re: WiFi keeps cutting off in Broadband

WiFi keeps cutting off

Sarahmcconnell — Wed, 29 Jan 2025 18:55:47 GMT

I have spoken to someone earlier today to help fix my WiFi and we managed to get it working. An hour later if off again and not working. How do I fix it to stay on?

Re: WiFi keeps cutting off

Mr+Flibbles+86 — Thu, 30 Jan 2025 11:21:21 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi keeps cutting off

Lisa-P1987 — Sat, 01 Feb 2025 11:40:04 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: WiFi keeps cutting off

P81 — Sun, 18 May 2025 08:44:04 GMT

My WiFi keeps cutting off time and timr

Re: WiFi keeps cutting off

Highlinder — Mon, 19 May 2025 08:43:40 GMT

@P81 Black or white router from Sky?