topic Re: Looking connection in Broadband https://helpforum.sky.com/t5/Broadband/Looking-connection/m-p/4987632#M487930 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394907">@Anna130</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 17 May 2025 20:13:04 GMT GD1 2025-05-17T20:13:04Z Looking connection https://helpforum.sky.com/t5/Broadband/Looking-connection/m-p/4987589#M487925 <P>The Internet connection is keep cutting off most of the time today and the middle light on hub is flashing amber</P> Sat, 17 May 2025 19:34:19 GMT https://helpforum.sky.com/t5/Broadband/Looking-connection/m-p/4987589#M487925 Anna130 2025-05-17T19:34:19Z Re: Looking connection https://helpforum.sky.com/t5/Broadband/Looking-connection/m-p/4987632#M487930 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4394907">@Anna130</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 17 May 2025 20:13:04 GMT https://helpforum.sky.com/t5/Broadband/Looking-connection/m-p/4987632#M487930 GD1 2025-05-17T20:13:04Z